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Privacy Policy for The Healing Pathway Counselling

At the Healing Pathway Counselling, all your personal information will always be treated with the highest standards of security and confidentiality, and we will never share any information about you with any other company.

Your personal data includes:

  • The initial information collected during the first 15 minutes appointment.

  • Your personal details such as phone number, address, email address, date of birth and information about your health.

  • Emails, SMS or WhatsApp messages exchanged in relation with the therapy.

  • Notes for each therapy session. With the only purpose of professional development and to ensure you are getting the best service, this information is collected just to help in future therapy sessions or to discuss some aspects of my client work in supervision (these discussions are bound by conditions of confidentiality, therefore clients will not be identify in supervision)

Client’s mobile numbers will be attributed to the Client’s initials or first Name (no surname is used) and the Client’s information will always be stored securely in a locked filing cabinet.

The Healing Pathway Counselling will need to hold client’s personal data to be able to be in communication; to manage client’s attendance and to keep information that may be of significance along the therapeutic process.

The Data Protection legislation (Use and Access) Act 2025, states that you have the right to see the personal data that The Healing Pathway Counselling holds about you.

If you wish to do so, you can ask and contact me by email or by the contact details in this notice, and The Healing Pathway Counselling will provide this for you within 30 days of your request.

If there is still a concern and you are not feeling satisfied with my response, you can always contact the Information Commissioner’s Office (ICO) by dialling 0303 123 1113.